Elements and Performance Criteria
- Prepare to repair faults
- OHS procedures for a given work area are identified, obtained and understood.
- Established OHS risk control measures and procedures are followed in preparation for the work.
- The nature and extent of the reported fault is clarified with the system user and review of formal fault report
- The normal function of the equipment is established through reference to operating manuals, systems, specifications and commissioning data.
- Materials needed to repair the fault are obtained in accordance with system specifications and established procedures.
- Tools, equipment and testing devices needed to diagnose the fault are obtained in accordance with established procedures and checked for correct operation and safety.
- Symptoms/faults are verified using fault finding and diagnostic techniques and appropriate technical and other information available from fault indicators, error codes and maintenance records.
- Diagnose faults
- OHS risk control measures and procedures for carrying out the work are followed.
- Cause of the fault is determined through consultation with the user, obtaining specialist or engineering advice and reviewing information from fault indicators, error codes and maintenance records.
- Faulty equipment is identified and recorded with failure details in accordance with organisation procedures.
- Function test using approved test equipment is carried out to determine the location and nature of the fault using the most effective diagnostic/fault finding techniques.
- All appropriate components are disconnected to enable accurate test measurements of faulty components.
- Circuit diagrams and manufacturer specifications are used to determine the correct operating levels/performance of the equipment
- Faults are diagnosed efficiently without waste of materials or damage to apparatus and the surrounding environment or services and using sustainable energy practices.
- Rectify faults
- OHS risk control measures and procedures for carrying out the work are followed.
- The fault is isolated and assessed to determine the most appropriate repair method, tools, test and measurement instruments to be used.
- Faulty, worn, damaged or insecure components are replaced, repaired, or secured to manufacturer/technical specifications and the equipment is returned to service.
- Parts/components identified as faulty and within the repair capacity of the service centre are repaired to manufacturer specifications.
- Parts/components requiring repairs beyond the repair capacity of the service centre are dispatched for external repairs or disposed of in accordance with the organisation procedures.
- Parts/components identified as suitable for replacement are replaced from available parts/component resources.
- Faults are rectified efficiently without waste of materials or damage to apparatus and the surrounding environment or services and using sustainable energy practices.
- Calibrate and test repair and replaced equipment
- OHS risk control measures and procedures for carrying out the work are followed.
- Repaired/replaced equipment is tested using approved test equipment in accordance with appropriate test procedures to ensure equipment is fully operational.
- All test equipment used is checked to ensure it is within calibration standards.
- All appropriate adjustments and calibrations are carried out to the specified settings and values.
- Repaired/replaced equipment is calibrated and tested efficiently without waste of materials or damage to apparatus and the surrounding environment or services and using sustainable energy practices.
- Finalise and report fault repairs
- OHS work completion risk control measures and procedures are followed.
- Required documentation is completed, including confirmation that equipment has been repaired to manufacturer specifications.
- Arrangements are made for the safe return of equipment to the customer and in accordance with workplace procedures.